Prepared by HVAC GrowthLab

Monthly marketing report

October 2026

Monthly summary

Numbers as of November 10, 2026

October at a glance

Six campaigns working for you this month

Giveaway803Furnace giveaway entries
Giveaway119Furnace estimate requests
Paid ads56Install leads from Facebook
Emails4,458Customers reached by email
CampaignSpendResultsCost per result
Readers' Choice Furnace GiveawayFacebook ads + your email list Ended Oct 31
Spend$2,832.46
Results533 entries from ads86 estimate requests from ads
Cost per result$5.31 per entry$32.94 per estimate request
HVAC install leadsFacebook ads Running
Spend$2,366.42
Results42 leads
Cost per result$56.34 per lead
Instant-quote install leadsFacebook ads Running
Spend$851.69
Results14 leads
Cost per result$60.84 per lead
Fort Wayne Reddit adsBrand awareness Recommend pausing
Spend$175.02
ResultsAwareness only
Cost per result—
Fall tune-up emailsCustomers outside your maintenance plan Running
Spend—
Results67% sentDone mid-December
Cost per result—
Plumbing launch to membersEmail + text Running
Spend—
Results43% sentDone about Nov 24
Cost per result—
Total October ad spend
Spend$6,225.59
Giveaway Paid ads Emails to your customers

Giveaway recap ยท Ended October 31

Readers' Choice Furnace Giveaway results

A giveaway does two jobs at once: it builds your list of local homeowners, and it surfaces the people already thinking about a new furnace.

What the giveaway ad budget bought

Ended
Facebook ad spend
$2,832.46
Entries from Facebook
533
Cost per entry
$5.31
Cost per furnace estimate request
$32.94
Our insights

$32.94 buys a homeowner who raised their hand for a furnace replacement estimate. A single installed system more than covers the campaign's entire ad spend.

We count only the 86 estimate requests that came from Facebook here. The 33 from your own email list came free on top.

View the giveaway messaging

Where the giveaway entries came from

Facebook & Instagram ads Your email list & direct links Google search
SourceEntries% of entriesEstimate requestsRequest rate
Facebook & Instagram ads51064%8617%
Your email list & direct links27034%3312%
Google search233%00%
Total803100%11915%
Our insights

Facebook brought in 64% of the entries and the highest share of estimate requests. The Google search entries are likely people who looked up the giveaway to make sure it was real.

Where giveaway entrants live, by ZIP code

Fewer entries60+ entries
Dot size = furnace estimate requests
  1. ZIP codeEntries (% of all)Estimates (% of all)
Our insights

96% of entries (770 of 801 with a valid ZIP code) came from the area on this map. Northeast Fort Wayne led the way: 46835 alone brought in 10% of all entries and 11% of all estimate requests.

Spring AC vs. fall furnace giveaway

EntriesEstimate requests
Spring 2026 AC718175 (24%)
Fall 2026 furnace803119 (15%)

Fewer fall entrants asked for an estimate right away. A furnace replacement is a big decision, and many of these homeowners will be ready later in the heating season.

Homeowners who entered both giveaways

141

141 people (18% of fall entrants) entered both the spring and fall giveaways. They keep choosing to hear from Brockman, which makes them some of the best prospects on your list.

Paid ads ยท October 2026

Evergreen ad campaigns

These campaigns run all year and send you install leads every month.

HVAC install leads

Running
Spend
$2,366.42
Leads
42
Cost per lead
$56.34
Cost per lead, last 3 months
Aug
$36.29
Sep
$50.26
Oct
$56.34
Our insights

Cost per lead climbed this fall while the giveaway ads ran to the same Fort Wayne homeowners. We recommend fresh ad creative for November to bring it back down.

View the campaign brief

Instant-quote install leads

Running
Spend
$851.69
Leads
14
Cost per lead
$60.84
Cost per lead, last 3 months
Aug
$78.97
Sep
$60.29
Oct
$60.84
Our insights

Steady at about 14 leads a month for the second month in a row, and well below August's cost per lead.

Fort Wayne Reddit awareness ads

Recommend pausing
Spend
$175.02
Purpose
Brand awareness
Our insights

Reddit's job is name recognition with local readers, and your leads come from Facebook. We recommend pausing it and moving that $175 a month into the install leads campaign, where it buys about three more install leads.

Emails to your customers

Campaigns to your existing customers

These go to customers already in your system. We send them in stages so your phones stay manageable and your email reputation stays healthy.

2026 fall tune-up campaign

Running

Sent to 2,147 active customers outside your maintenance plan. The goal is to book a tune-up first, then welcome them in as members.

Email 2 of 3 sent ยท 67% completeEstimated completion: mid-December
Customers reached
2,147
Delivered
99.1%
Opened
31.7%
Replied by email
0.36%
Our insights

We built this campaign as email only by design. Whenever you want a scheduling boost, we can add a text message to a select group of customers. Just say the word.

View the campaign messaging

Brockman plumbing launch to members

Running

Announcing Brockman's new plumbing services to 2,311 maintenance members, by email and text, in three member groups.

All three member groups ยท 43% complete3,980 of 9,244 emails sent ยท Estimated completion: about Nov 24
Fantastic members211 members ยท Started Oct 21 ยท Finished
100% complete
Emails opened40.3%
Texts delivered99.4%
Best members600 members ยท Started Oct 27 ยท Estimated completion: about Nov 22
55% complete
Emails opened39.7%
Texts delivered98.9%
Better members1,500 members ยท Started Nov 4 with a $50 thank-you offer ยท Estimated completion: about Nov 24
30% complete
Emails opened40.2%
Texts delivered97.5%
Our insights

Around 40% of members in every group are opening these emails, so the message is landing. For a new service line, the first job is getting members to remember that Brockman does plumbing. That takes repeated touches, and plumbing calls tend to follow when a member has a problem.

View the plumbing launch plan

Coming in November

What we're working on next

  • Giveaway follow-up emails. A six-email series to giveaway entrants, starting with the winner announcement and a $70-off furnace tune-up thank-you.

  • Fresh creative for the install leads campaign to bring cost per lead back down after the giveaway.

  • Plumbing launch continues for Best and Better members.

  • Fall tune-up campaign moves toward its final email in mid-December.

  • Your call: pause Reddit and move that $175 a month into install leads.

What we need from you

3 things to discuss on our next call. Your input helps us make your campaigns work harder.

  1. Giveaway estimate follow-ups

    Where your team stands with the 119 homeowners who asked for a furnace estimate: who's been called, quoted, and sold. That shows us which sources and ZIP codes turn into installs, so we can aim your next giveaway and your ads at the homeowners who buy.

  2. New offer for your HVAC install ads

    Facebook keeps rejecting new ads built around the 0% interest for 60 months offer, so your install leads campaign is down to one running ad. Let's talk through one or two other system replacement offers you'd like to run, like a rebate, a dollar-off amount, a free upgrade, or an extended warranty. New offers let us launch fresh ads and bring your cost per lead back down.

  3. Reddit decision

    Whether to pause Reddit and move the $175 a month into your install leads campaign, where it produces leads.